Send Test Email Error in Campaign’s Email step: An error occurred, please try again

Modified on: Fri, 24 Feb, 2023 at 1:49 PM

If you see this error message, or if the Send Email Trigger Action is Not Firing

Please check if

1. the email/sms content for **missing ** or **overusing **

2. the custom values are valid:

    especially the links: [List of valid Custom values](https://goTWIM  CRMassist.freshdesk.com/support/solutions/articles/48001078171-custom-values-merge-fields)

3. the email addresses are valid:

    e.g. test@gmail,com with a comma as the dot

4. From field is in the format of an email address:

    e.g. Change ABC company to its email like info@abccompany.com