Skip to Content
🎉 Nextra 2.0 is released. Read more →
reputation-management-reviewsReview RequestsHow to fix when the Review Request Email is not sending

How to fix when the Review Request Email is not sending

Modified on: Thu, 9 Dec, 2021 at 4:16 PM

Once you are in the location subaccount:

  1. Check what SMTP they are using, if info@goTWIM CRM.com is connected in the SMTP integration, the user needs to log in as info@goTWIM CRM.com and send the review request.

  2. Check if the Email content has any Custom Values and check if they look good.

  3. If they use Mailgun, there might be a delay.

How to Dispute a Google Review and Check on the Dispute StatusHow to Send Review Requests