TABLE OF CONTENTS
What is a Custom Voicemail
The system has pre-recorded messages and it can do speech to text. A custom voicemail is where you record your own audio and upload the file. This file can be played instead of a system file as your voicemail message or it can be used in voicemail drops where you leave a message in someone else’s voicemail (usually a customer).
Record Audio Online
Google “record mp3 online” or try one of these websites:
Adjust Audio Quality Online
Bring the quality of the audio down to what works for all carriers. Search for “online audio converter” or try one of these websites:
Select the smallest / economy / 64 kbps option.
Desktop Audio Applications
You can get desktop applications that record and convert audio.
How To Use Audacity
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Drag and drop your audio file into audacity
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On the bottom left, lower the project rate down to 8000
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Tracks -> Resample… -> 8000 -> OK
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File -> Export Audio… -> Name the File in the Save As-> Format: Other uncompressed files -> Options -> Header: WAV -> Encoding: U-Law -> OK -> Save -> OK