Manus – Actions & Triggers in Workflows
Modified on: Tue, 17 Feb, 2026 at 9:29 AM
Connect TWIM CRM workflows with Manus to create, manage, and automate AI-powered tasks directly from your CRM.
This integration allows you to trigger workflows based on Manus task activity and perform task operations (create, update, fetch, delete, or continue tasks) from within TWIM CRM.
What is Manus in Workflows?
Manus is a task-based AI system. Each task:
- Starts with an initial prompt
- Processes structured AI logic
- Returns a response or output
- Can be continued with additional prompts
With this integration, TWIM CRM can both:
- Send instructions to Manus
- React to task lifecycle events
Available Triggers (Manus → TWIM CRM)
| Trigger | Description |
|---|---|
| New Task Created | Fires when a new task is created in Manus |
| Task Stopped | Fires when a Manus task is stopped or completed |
These triggers fetches updates based on AI task progress.
Triggers fire only when a task is created through a workflow action. It will not fire when a task is created from the Manus app.
Available Actions (TWIM CRM → Manus)
| Action | Description |
|---|---|
| Create Task | Create a new task in Manus |
| Get Task | Retrieve details of a specific task |
| Update Task | Modify task metadata or parameters |
| Fetch Tasks | Retrieve a list of tasks |
| Delete Task | Remove a task |
| Continue a Task with a Prompt | Add a follow-up prompt to an existing task |
Connecting Your Manus Account
Connect from Workflow Builder
- Go to Automation → Workflows
- Add a Manus action or trigger
- Click Connect Now
- Authorize your Manus account with API key
Connect from Integrations Page
- Go to Settings → Integrations
- Select Manus
- Click Connect
- Complete authentication with API key
Once connected, Manus actions and triggers will be visible inside workflows.
Getting Your Manus API Key
- Navigate to Manus API Settings.
- Click on Create New.
- Copy the generated API key.
- Paste the key into the API key field when prompted.
How to Use Manus in a Workflow
-
Go to Automation → Workflows
-
Create or open a workflow
-
Select a trigger (e.g., Form Submitted, Pipeline Stage Changed)
-
Add a Manus action (e.g., Create Task)
-
Map merge fields such as:
{{contact.first\_name}}{{contact.email}}{{opportunity.name}}{{custom\_values}}
-
Optionally store the returned Task ID in a custom field
-
Add conditions or Wait steps
-
Test and Publish
Best Practice: Storing Task IDs
After creating a task, store the returned Task ID in a custom field.
You can later use it to:
- Get Task
- Continue Task
- Update Task
- Delete Task
This enables multi-step AI workflows.
Common Use Cases
Below are practical agency and business examples.
1. Proposal Generation + ClickUp Review Task
Goal: Auto-generate proposal when deal reaches “Proposal Requested” and create review task in ClickUp.
Trigger
Pipeline Stage Changed → Stage = Proposal Requested
Workflow Steps
- Create Task (Manus)
Prompt: Generate a proposal for{{contact.first\_name}}for{{opportunity.name}}including scope, deliverables, pricing, and timeline. - Store Task ID →
manus_proposal_task_id - Wait (1–2 min)
- Get Task (Manus)
- Create Internal Note (TWIM CRM) → Attach draft
- Create Task (ClickUp) → “Review Proposal –
{{opportunity.name}}” - Internal Notification → Assigned sales rep
Outcome: Sales gets a ready draft. Delivery sees task instantly in ClickUp.
2. Lead Research + Google Contacts Enrichment
Goal: Auto-research inbound leads before sales outreach.
Trigger
Form Submitted → Inbound Lead Form
Workflow Steps
- Create Task (Manus)
Prompt: Research{{custom.company\_name}}. Summarize industry, size, competitors, and likely pain points. - Store Task ID
- Wait
- Get Task (Manus)
- Create Internal Note (TWIM CRM)
- Update Contact (Google Contacts) → Add research summary
- Internal Notification → Sales rep
Outcome: Rep starts call with AI-generated insights. CRM and Google Contacts both enriched.
3 Website Scraping & Personalized Prospecting (Opportunity-Based)
Goal
Automatically research a prospect’s company website from an Opportunity and generate personalized outbound messaging.
Trigger
- Pipeline Stage Changed → “Prospecting”
- OR Opportunity Created
Store website in an Opportunity custom field:
{{opportunity.website}}
Step 1: Create Task (Manus) – Website Analysis
Add Create Task (Manus).
Prompt Example:
Step 2: Store Task ID
Save to: manus_scrape_task_id
Step 3: Wait (1–2 min) → Get Task
Use Get Task (Manus) to retrieve:
- Website insights
- Personalized email draft
Step 4: Use the Output
- Create internal note on Opportunity
- Update Opportunity custom fields
- Send generated email
- Create follow-up task for SDR
Outcome
When an Opportunity enters Prospecting, the system auto-researches the company and drafts tailored outreach — reducing manual SDR effort and improving personalization at scale.
4 Competitor Ad Scraping + AI Content Generation (Manus + OpenRouter)
Goal
Scrape competitor ads, extract messaging patterns, and generate differentiated ad creatives automatically.
Trigger
- Pipeline Stage Changed → “Content Strategy”
- OR Opportunity Tag Added → “Ad Research”
Store competitor URLs in:
{{opportunity.competitor_urls}}
Step 1: Create Task (Manus) – Scrape & Analyze Ads
Add Create Task (Manus).
Prompt Example:
Step 2: Store Task ID
Save to: manus_ad_research_task_id
Step 3: Wait → Get Task
Retrieve structured competitor insights.
Step 4: Generate Creative (OpenRouter Action)
Add OpenRouter Action.
Prompt Example:
Step 5: Route Output
- Create internal note
- Create “Review Ads” task
- Push to ClickUp/Notion
- Notify marketing team
Outcome
When an Opportunity enters Content Strategy, competitor ads are analyzed automatically and differentiated creatives are generated — creating an AI-driven competitive intelligence and content engine inside TWIM CRM.
Frequently Asked Questions
Q: Where can I view the full output of a Manus task?
Detailed AI responses, prompt history, iterations, and lifecycle status are available in the Manus dashboard. TWIM CRM confirms task initiation, API response, and the returned Task ID, while Manus stores the full execution details.
Q: How do I retrieve the output of a task inside TWIM CRM?
Use the “Get Task” action and reference the stored Task ID to fetch the latest task details.
Q: What are common reasons a task might fail?
Integration disconnected, invalid Task ID, task already stopped, missing required prompt input, or API authorization failure. Check Automation → Workflows → Execution Logs for error details.
Q: Do I need a paid Manus plan to use this integration?
The integration works with Manus accounts, but usage limits and advanced features depend on your Manus subscription.
Q: Can I continue a task multiple times?
Yes, as long as the task remains active.
Q: Can I update a task after creation?
Yes, use the “Update Task” action.
Q: Are Manus actions and triggers premium workflow steps?
Yes, they follow TWIM CRM Premium Workflow billing rules.
Q: Is there a limit to how many tasks I can create?
Task limits depend on your Manus subscription plan and API usage caps.
Q : Does TWIM CRM include AI credits for Manus?
No. TWIM CRM does not include AI credits for Manus. AI usage is billed by Manus, along with standard automation rates in TWIM CRM.