TABLE OF CONTENTS
- Overview
- Step 1: Create a Custom Field for Webinar Slots
- Step 2: Add the Field to a Form
- Step 3: Set Up the Confirmation Email
- Step 4: Optional Reminder Emails or SMS
- FAQs
Overview
- Create a custom field to store the webinar time slot.
- Add the field to a registration form.
- Use a workflow to send a confirmation email when the form is submitted.
- Optionally, add reminders before the webinar.
Step 1: Create a Custom Field for Webinar Slots
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Navigate to Settings → Custom Fields.
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Click + Add Field.
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Select Dropdown or Radio Select.
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Name the field: Choose Your Webinar Time.
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Set the Object to Contact.
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Add your slot options, such as:
- Tuesday 7PM
- Thursday 2PM
- Saturday 11AM
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Leave Allow Custom Values unchecked. This ensures users can only choose one of your preset times.
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Save the field.
Step 2: Add the Field to a Form
- Go to Sites → Forms → Create (or Edit).
- From the Custom Fields tab, drag the new Choose Your Webinar Time field onto your form.
- Add other required fields (First Name, Last Name, Email, etc.).
- Save the form.
At this point, users can select their webinar slot when registering.
Step 3: Set Up the Confirmation Email
Form settings only control on-page behavior after submission (thank-you message, redirect, pixels). To send an email, you need a workflow.
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Go to Automation → Workflows → Create Workflow.
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Add a Trigger: Form Submitted → Select your webinar form.
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Add a Send Email action.
- Subject: Webinar Registration Confirmed
- Body:
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Save and publish the workflow.
Now, every registrant will immediately get a personalized confirmation email with the correct slot.
Step 4: Optional Reminder Emails or SMS
If you want to send reminders before the webinar:
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In the same workflow, add Wait Until actions relative to the webinar time.
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Send reminders, for example:
- 24 hours before
- 1 hour before
- 10 minutes before
If you run multiple sessions, you can add If/Else conditions in the workflow based on the chosen time slot.
FAQs
Q1. Should I allow custom values in the dropdown/radio field?
No. Keep it unchecked so registrants can only choose from your listed webinar times.
Q2. Can I do this without a workflow?
Only if you want a thank-you message on the page. Sending confirmation emails always requires automation.
Q3. Can I branch reminders by time slot?
Yes. Add an If/Else step in the workflow based on the field value “Choose Your Webinar Time.”